2006 EMPLOYEE OPINION SURVEY

XYZ COMPANY

XYZ Company strives to create a stimulating work environment that effectively enables its employees to provide outstanding service to customers.  We'd like to know how you think the company is doing in this effort.  Please take a few minutes to give us your candid opinion.  

 

Please do not spend a lot of time thinking about your answer to each question - your first impression is best as it most likely reflects the way you really feel.  Also, please use the "Neither Agree Nor Disagree" response option sparingly, reserving it only for those items on which you truly have no opinion one way or the other.  

Thank you for taking the time to complete this important survey!

 


 Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
My supervisor makes sure I receive the training I need to do my job well.
 
My supervisor is sensitive to my personal needs when making decisions affecting me. 
My supervisor is good at encouraging teamwork. 
I am satisfied with my co-workers. 
The retirement benefits here motivate me to keep working for this company. 
We are usually fast enough in serving customers. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
My supervisor's oral communication is clear and understandable. 
I am satisfied with my company. 
My supervisor lets me know how I'm performing often enough. 
My supervisor understands the work and technical issues in my department. 
One of the best things about working here is my supervisor. 
This company has a good overall image. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
In the big scheme of things here, my work is not very important. 
Most of our employees are aware of customers' specific wants and needs. 
Company-provided training is generally useful and effective here. 
The training and development I receive on the job help me advance in the company. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
I am very glad I chose this company to work for over others I was considering at the time I joined. 
Overall, my supervisor does a good job. 
My co-workers generally seem to accept responsibility for their own behavior. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
My co-workers are a good and positive part of my work life. 
My work load is fair. 
My supervisor does not give the department enough advanced notice of big changes. 
My supervisor keeps us informed of how our work unit is doing. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
Employees here are encouraged to speak out even when they are critical of traditional ideas. 
For me, this company is the best of all companies for which to work. 
My co-workers treat me well. 
Management informs me about big changes in advance, instead of catching me by surprise. 
My supervisor treats me with kindness and consideration when making decisions affecting me. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
This company is generally mismanaged. 
I am satisfied with my supervisor. 
There is a spirit of teamwork among the people I work with. 
My co-workers are careful with how they use company resources. 
The better employees perform here, the more praise and recognition they receive. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
I would accept almost any type of job assignment in order to keep working for this company. 
Management makes the effort to say "Thank you" to the work force from time to time. 
My co-workers spend most of their work time on productive activities. 
The company is doing well enough that I feel my job is secure. 
My co-workers pull their own weight. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
Company management is good at running improvement programs in our business. 
This company is flexible when dealing with its employees. 
My job gives me a nice variety of things to do. 
My supervisor sets goals that help us prioritize our work. 
My supervisor is open to other people's opinions and suggestions. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
My supervisor is not specific enough when giving me feedback about my job performance. 
I am generally authorized to take job action without prior approval. 
I talk up this company to my friends as a great company to work for. 
My pay level properly reflects my job performance level. 
My work hours are fair. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
My supervisor deals with me honestly and truthfully when making decisions affecting me. 
Overall, working with my co-workers is a good experience. 
My supervisor rarely encourages me to try new or difficult job tasks. 
My job is boring. 
I am free to make job decisions on my own. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
Overall, I expect more frustration than satisfaction in working with this company. 
Any efforts to make things better around here are likely to succeed. 
My work area is comfortable, safe, and clean enough. 
My department does not have enough money to get the resources we need for best performance. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
I am satisfied with my job. 
One of the best things about working here is my co-workers. 
This company is too slow in its business operations. 
This company usually keeps promises it makes to its employees. 
This company meets my expectations for quality of work life. 

Strongly Disagree Somewhat Disagree Neither Agree nor Disagree Somewhat Agree Strongly Agree
My supervisor is a good and positive part of my work life. 
This company emphasizes quality over quantity. 
The people who get promotions around here usually deserve them. 
My co-workers generally do good work. 
Company-provided training is good enough in quantity and quality to support my work needs. 


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